General questions

Go to this page My Account and click “Create a new account”, then just fill in all the needed information. After submitting the form, your account will be confirmed.

Our webstore is secured with SSL Certificate. This means the information you input is encrypted and it will not be available for third parties.

Yes, all products displayed are of the actual product. We are the authorized digital platform for these brands in Nigeria.

Shopping on thmixx is easy! Once you have found the product you want to buy, just follow the steps below:

  • View the products you are interested in and see every detail – price , available sizes , description
  • Click on “Add to Cart”
  • Click on “View Cart and Check Out” in the Pop-up
  • Click on “Cart” in the top right corner
  • Register an account or login into your existing account by entering your email and password.
  • Enter your s8hipping/billing information, ensuring your address is complete and accurate
  • Choose your preferred payment option
  • Click on “Confirm order” to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via email or we will call you for confirmation in case we need more details.

Once your order is placed, we will either automatically confirm it by notifying you via email or we will call you for confirmation in case we need more details.

You can choose from the different payment methods available

  • Credit/ Debit Card ( Visa , Mastercard , Verve)
  • Bank Transfer

Other questions

If you have to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact our customer service  on info@thmixx.com or Call +2348090459037

Your order will be delivered by our courier partners (DHL, GIG, KOS). You may be called prior to or on the same day as delivery to see if you are available to receive your order.

Return are accepted within 7 days of receiving your package for items not washed, worn, altered or damaged. All returns will only be issued Store credit or exchange for another item. You will only receive 100% refund if we delivered a wrong or defective item. Send an email to info@thmixx.com or Call +2348090459037 to initiate a request.

Yes, by subscribing to our newsletter you will receive information on our latest products and offers